Privacy Policy
Clojae Clinic (hereinafter referred to as the 'Clinic') places great importance on the personal information of users and strictly complies with relevant statutes including the Personal Information Protection Act.
Through this Privacy Policy, the Clinic informs you of the purposes and methods for which your personal data is utilized, as well as the comprehensive safeguards implemented to protect your privacy.
1. Categories of Personal Information Collected and Collection Methods
The Clinic uses only the information that users enter and submit directly via our KakaoTalk Channel, Naver Booking, or the Quick Consultation form on this website, solely for consultation and reservation purposes.
A. Information Collected
Name, contact details (mobile phone number)
Preferred date and time for consultation or appointment
Consultation details (inquired treatments or medical concerns)
B. Methods of Collection
Collection via KakaoTalk Channel consultation
Collection upon reservation submission via Naver Booking
Collection through the Quick Consultation inquiry form on the website
※ KakaoTalk Channel and Naver Booking are external platforms operated independently by Kakao and Naver respectively.
The processing of personal data within those platforms is subject to the individual privacy policies established by Kakao and Naver.
2. Purposes of Collection and Use of Personal Information
The Clinic utilizes collected personal data exclusively for the following purposes:
Verification and response to consultation requests
Receipt, verification, and schedule notifications for medical appointments
Communications regarding appointment adjustments or cancellations
3. Retention and Use Period of Personal Information
In principle, the Clinic promptly destroys personal information once the purpose of collection and use has been achieved. However, data will be preserved for specified durations under the following circumstances:
Records concerning consultation and reservation: Retained for 6 months after completion of processing, then destroyed
Where preservation is mandated by relevant laws and regulations, retained for the duration prescribed by such statutes
4. Provision of Personal Information to Third Parties
The Clinic does not provide users' personal information to external entities in principle, except under the following specific exemptions:
Where separate prior consent has been explicitly granted by the user
Pursuant to legal mandates, or upon lawful demands by investigative authorities following due statutory processes and regulations
5. Consignment of Personal Data Processing
The Clinic utilizes external platforms such as KakaoTalk Channel and Naver Booking as channels for receiving consultation and reservation requests.
This operates by users directly submitting information through each respective platform to be forwarded to the Clinic, and the Clinic does not consign personal data processing to any third-party entities.
6. Rights and Obligations of Users and Methods of Exercise
Users may exercise the following rights regarding personal data protection with respect to the Clinic at any time:
Request access to personal information
Request rectification in the event of errors or inaccuracies
Request erasure of personal information
Request suspension of data processing
To exercise these rights, you may contact the Privacy Officer designated below via writing, telephone, or email, and the Clinic will take action without delay.
7. Measures to Ensure the Security of Personal Data
The Clinic implements the following technical, administrative, and physical safeguards to ensure data security:
Minimizing authorized personnel handling personal information and conducting regular compliance training
Restricting access privileges to consultation and reservation records
Strict prohibition of utilization beyond designated purposes or unauthorized third party disclosure
8. Privacy Officer (Data Protection Officer)
The Clinic designates a Privacy Officer to oversee the processing of personal information and to handle grievances and remediation related to data privacy as follows:
Item | Details |
Name | Minjae Yoo |
Position | Medical Director / Chief Representative |
Contact | 02-549-9990 |
9. Amendments to the Privacy Policy
This Privacy Policy is effective from the enforcement date. In the event of additions, deletions, or modifications pursuant to statutes or clinic policies, advance notice will be published via website notices at least 7 days prior to implementation.
Announcement Date: September 30, 2026 Effective Date: September 30, 2026
